Show All Answers

1. How do I sign up for new water service?
2. How do I pay my Bill?
3. Do you have a night drop box?
4. How do I order replacement or additional trash / recycle cans? How do I request pickup of extra cans?
5. When is my Trash/Recycling pickup day? When are Bulk Trash pickup days?
6. Who do I call for sanitation questions or missed trash pickups? Who do I call if I have a trash pickup issue?
7. This high usage doesn’t make sense. Isn’t there something wrong with the meter?
8. I didn’t change anything; why is my bill higher this month?
9. Do you offer paperless billing?
10. Do you offer autopay?
11. Why is water coming out of a fire hydrant?
12. Can my irrigation controller be set to every other week watering?
13. Does the City replace meters on a schedule?
14. Will the City test my meter if I think it is not working correctly?
15. I have a water leak. What is my responsibility and what is the City’s responsibility?
16. Why is my water off?
17. Why is my water cloudy?
18. Why do Light Farms residents pay higher water rates?
19. Can the City use water revenues to pay for anything? Like buying a fire truck or building a road?
20. How does Celina calculate winter wastewater rates? Celina does not use winter averaging, which many cities use.