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COMPLAINT PROCEDURES
Governed by Texas state statutes, Internal Affairs is authorized by the Office of the Chief of Police to thoroughly investigate allegations against members of the Celina Police Department. All complaints are investigated in a fair and unbiased manner with the truth being the sole objective.
Depending on the classification of the complaint, it may be investigated by the first-line supervisor or Internal Affairs sergeant.
Complaint findings are based on impartial evidence gained and are properly adjudicated to assure the highest standards of conduct.
Disagreements over the validity of a traffic citation and differences of opinion between a citizen and an arresting officer regarding guilt or innocence will not be investigated. Such disagreements will be directed to the judicial system and the court that has jurisdiction in the matter. Complaints relative to differences of opinion regarding contributing factors listed on an accident report will not be investigated.
Internal Affairs investigators will ensure that a thorough investigation of your complaint is conducted. Police officers must be afforded the same rights as citizens. Therefore, complaints must be supported by sufficient evidence. If there is not sufficient evidence to sustain the complaint, the officer is notified of the results and no further action will be taken.
If you have had a negative experience with a member of the Celina Police Department and would like to file a formal complaint, please complete the Complaint Form. Complete the form below and click submit. You can also file a complaint in person at the Police Department, or by mail.
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