Do you offer autopay?

Yes, the city offers customers auto bank draft. Your bill will draft automatically on the 10th of each month, the bill’s due date.  To setup, complete the Auto Draft form found in the forms section and submit to or call customer service during business hours at 972-382-3345 to help setup the payment. Or you can setup for credit card draft online at Please not all bills are due on the 10th of each month. A penalty will be incurred if paid afterwards. The credit card draft service allows customers to setup services anytime.

Show All Answers

1. What to do if I think my water meter is not reading my water consumption correctly?
2. Can I monitor my water usage?
3. Where can I find and pay my utility bill online?
4. Do you offer autopay?
5. Why does the city let water flow from the fire hydrants?
6. Is it the homeowner’s responsibility to repair water leaks and broken pipes?
7. Does the City replace meters on a schedule?
8. I have a water leak. What is my responsibility and what is the City’s responsibility?
9. Why is my water off?
10. Why is my water cloudy?
11. Can the City use water revenues to pay for anything? Like buying a fire truck or building a road?
12. How does Celina calculate winter wastewater rates?