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Posted on: February 25, 2021

Water credit due to winter storm

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The City of Celina will provide an automatic 2,000 gallon credit to all residential customers to offset water use for dripping faucets and minor leaks during the winter storm. There is no need to call or file paperwork.

Due to the timing of the storm with our billing cycle, your automatic credit will be applied within the March billing cycle due in April. 

Residents who experienced a major leak during the winter storm can also apply for a leak credit of 100% of the residential water lost due to the broken pipes caused by the excess cold temperatures.  

You must repair the leak before filing for credit on your water bill.  After making repairs, submit the leak credit form and attach the proof of repair with the receipt showing the repair date. You will see the credit on your bill after it is applied. The application form to apply for a credit is located at https://www.celina-tx.gov/FormCenter/Marketing-7/Storm-Uri-Water-Utility-Bill-Relief-Appl-128

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