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The Utility Billing Department provides customer service related to water, sewer, trash and recycling services to residents and businesses.
Utility Billing/Water/Sewer/Trash: 972-382-3345
Water/sewer emergencies during normal business hours: 469-813-4096
Water/sewer emergencies after business hours: 214-585-7660
All requests to connect, disconnect or transfer service must be in writing on the specified form. The Utility Billing division cannot accept any requests for service over the phone.