Need Assistance

Alarm Registration

The City of Celina has implemented a new program to reduce the number of false alarm activations in the city. This program requires all alarm owners to register their home and commercial alarms.

How do I register my alarm system? 

Please complete the online registration form at www.crywolfservices.com/celinatx You may also contact the Celina False Alarm Reduction Program at (855) 664-4539, Monday through Friday 9 a.m. to 5 p.m. 

What is the cost of an alarm permit registration? 

An alarm permit registration/renewal cost is $35.00 for residential locations and $100.00 for commercial locations. 

Who is required to have an alarm permit/license? 

Everyone operating a monitored or non-monitored audible alarm system inside the jurisdictional boundaries of the Celina Police Department is required to register their alarm system. 

What is a false alarm? 

The City of Celina Alarm Ordinance defines a false alarm as: “an alarm notification to summon a Public Safety Response and there is no evidence of a need for a Public Safety Response.” 

What are the fines associated with false alarms? 

False alarm activations within a floating year will result as follows: Registered Burglar(Active; Expiring) 

1 to 3 $0 

4 to 5 $50 

6 to 7 $75

 8+ $100 

Registered Panic (Active, Expiring) 1 to 2 $0 3+ $75 Registered Robbery (Active, Expiring) 1 to 2 $0 3+ $75 

Will I be charged for alarm activations that are not false?

No, you will never be charged for an alarm activation that is not false. This ordinance allows charges for false alarms only. 

Alarm Ordinance 2017-63 is available online.  Please review it in order to remain in compliance.

Your assistance with reducing the number of false alarms is greatly appreciated!

Important Numbers

BNSF Railways Emergency 800.832.5452
Centential Medical Center of Frisco 972.963.3333
Child Protective Services 800.252.5400
Collin County Animal Control 972.547.7292
Collin County Dispatch 972.547.5100
Collin County Juvenile Detention 972.424.4797
McKinney Police Dispatch 972.547.7618
Medical Center of Plano ER 972.540.4700
Poison Control 800.222.1222
Frisco Dispatch  972.292.6010
Prosper Dispatch 972.347.2226
Rape Crisis 800.886.7273
Samaritan Inn, McKinney 972.542.5302
SPCA 214.742.SPCA
Suicide Crisis 214.828.1000
Teen Crisis Line 972.233.2238
Teen Crisis for Adults 972.233.2233
TXDOT 972.542.2461
Victim's Assistance 972.578.2802
Women's Shelter (Hope's Door) 972.422.7233