Welcome to the City of Celina Service Requests Page. Residents now have a chance to submit a request three different ways. The user can send an email straight to Public Works with a request, text the request using our texting platform Citibot, and the user can also use our image recognition service request Life Connected App to take a picture of the issue and submit it to our asset management system.
Citibot is a tool for citizens and their governments to use for efficient and effective communication and civic change. Using text message, Citibot can help to report a problem, search the city website, send notifications and view analytics. Citibot empowers citizens to solve city problems and get questions answered immediately via text message. For more information visit http://citibot.io or connect with Citibot on Facebook (/citibotio) or Twitter (@citibot_io).
Celina Life Connected now serves as the mobile service request system for the City of Celina. The app has integrated image recognition technology to enable users to report issues to the City by snapping a picture with their smartphone and submitting it to Celina for review. Each request can then be tracked for follow-up and feedback from the City. The Celina Life Connected app will be continuously adding other city services from the City, so keep it handy as we work to increase the number of features. The app is available now in both the Google Play and Apple iTunes stores.