Understanding My Water Bill

What to Expect

Each month, residents of Celina, TX are charged by the gallon for the amount of water they have used across the standard billing period. To find the amount due on your water bill, simply visit your Sensus Analytics page or check the physical bill sent by post.


How to Read My Water Bill

The following sections will be indicated on your physical copy of the water bill, starting at the top of the page:

  1. Account Information: This includes your account number, cycle, service address, last payment date & amount, the service period of the current billing cycle, the billing date, and the due date.

  2. Contact Information: Includes the direct phone number to the Utility Billing Department and the hours of operation, as well as, the after hours emergency number.

  3. Previous Balance & Payments: This shows the balance of the previous bill and the previous payment made before the current bill was generated.

  4. Adjustments: This shows any adjustments made to the current bill. This is where leak adjustments or late fee removals will be reflected.

  5. Balance Forward: This shows any outstanding balance on the account. 

  6. New Charges: This shows the new charges for the current billing cycle. 

  7. Account Balance: This shows the total account balance.

  8. Monthly Usage Chart: This shows the monthly usage (in thousands) for the previous 12 months on the account.

  9. Current Water Account Activity: This shows the meter number, the previous meter read, the current meter read, the usage for the current billing cycle, and the amount due for water usage. 

  10. Current Charges: Shows monthly charges for sewer, stormwater drainage, garbage, and recycling services. 

  11. Amount Due: This shows the total amount due for the account, the due date, and the amount due after the due date. The total due will include any balance forward and the current billing cycle.

  12. Payment Options: This shows the different payment options. Please note, all credit and debit card transactions will incur a 3% convenience fee online, over the phone, and in person.

  13. Payment Coupon: Includes account information, amount due, due date, and a place to write in the amount enclosed. 


How My Bill is Calculated

Each citizen pays for the amount of water they have used over the course of the billing cycle. You can see how much you are using by checking your profile on Sensus Analytics, or by checking your water bill through the mail. 

Need more information? Contact Utility Billing at 972-382-3345 today. 

Inside City Water Rates

Rate for 0-2,000 gallons Meter size Base Rate
  3/4 inch $24.56
  1 inch $41.30
Volume Rate Rate
2,001-10,000 gallons used $5.37
10,001-20,000 gallons used $8.13
20,001-30,000 gallons used $9.57
30,000-above used $13.81

Outside City Water Rates

Rate for 0-2,000 gallons Meter size Base Rate
  3/4 inch $36.84
  1 inch $61.95
Volume Rate Rate
2,001-10,000 gallons used $8.05
10,001-20,000 gallons used $12.19
20,001-30,000 gallons used $14.35
30,001-above gallons used $20.72

Inside City Sewer Rates

Rate for 0-2,000 gallons Meter size     Base Rate
  3/4 inch $25.54
  1 inch $45.90

Outside City Sewer Rates

Rate for 0-2,000 gallons Meter size   Base Rate
  3/4 inch $38.32
  1 inch $68.84
Volume Rate  Rate  
2,001-5,000 gallons used $6.37
5,001-12,000 gallons used $7.88
Volume Rate Rate   
2,001-5,000 gallons used $9.55
5,001-12,000 gallons used $11.82

Stormwater Drainage Fees

Single Family Residential Rate/Month
Tier 1 $4.90
Tier 2 $7.90
Tier 3 $13.25

Why is a storm water utility needed? 

The City’s storm sewer system is a separate utility system necessary to safely and efficiently convey a property’s rainfall runoff into pipe systems, drainage channels, detention structures, streams and water bodies. This system requires diligent monitoring and maintenance to perform effectively, including activities such as:

 • Water quality protection: to protect creeks and streams from pollution

 • Preventative maintenance: debris removal, repair of storm sewer infrastructure, erosion protection, sedimentremoval 

• Flood protection

How would a storm water utility meet the City’s needs? 

Revenues from a storm water utility fee would provide the City with a stable funding source restricted by State law to storm sewer system maintenance and improvement activities. Ultimately, a storm water utility fee will help the City protect our community from flooding and protect riparian areas, our most treasured recreational resource.

How would the storm water utility be determined? 

Much like a sewer bill is based on the amount of sewage sent to the sewer collection system, a storm water utility fee would be based on the amount of storm water runoff generated by the impervious area of a property that flows to the storm system. Impervious area, such as parking lots, rooftops, and driveways keep rainfall from soaking into the ground and increase runoff to the Town’s storm sewer system.

Billing cycles run from the 18th to the 18th of each month. 

  • A bill is usually mailed out by the 24th of each month and received by the 1st of each month. If you have not received your bill by the 1st please contact the utility billing department 972-382-3345.
  • Bills are due by the 10th of each month.
  • Dates may be affected by holidays.
How to read your water bill